FREQUENTLY ASKED QUESTIONS
Where is Houston Heights Self Storage located?
Houston Heights Self Storage is located at 614 W Donovan St, Houston, TX 77091, conveniently serving Houston Heights, Northside, Independence Heights, and Acres Home.
What are the office hours?
Our facility is remotely managed, with contact hours available Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and Sunday from 9:00 AM to 12:00 PM.
What are the access hours?
We offer 24/7 access to your storage unit, so you can visit whenever it’s most convenient for you.
Am I required to store long-term?
No, we offer flexible rental terms, so you can store with us for as long or as short a period as you need.
What am I not allowed to store?
Items that are hazardous, illegal, or perishable are not allowed. This includes items like explosives, flammable materials, and living creatures.
What unit size do I need?
The size of the unit you need depends on what you’re storing. Check our online size guide or our team can help you choose the right size based on your specific needs.
How do I pay my storage bill?
You can pay your storage bill online using a debit or credit card. You can also set up autopay for added convenience.
How do I rent a unit?
Renting a unit is easy! You can rent a unit online or by contacting our facility at (346) 488-6994 during office hours.
What documentation do I need to rent a unit?
You’ll need a valid government-issued photo ID, such as a driver’s license or passport, to rent a storage unit.
What storage options do you offer?
We offer a variety of storage options, including drive-up access, ground-floor units, upstairs units, and interior storage.
What security features do you offer?
Our facility is fully fenced, gated with keypad access, and monitored by 24-hour video surveillance to ensure the safety and security of your belongings.